Support

The fastest way to reach us is email: mail@prince.sh. Include your iPhone model, iOS version and what you were doing — it makes bugs much easier to find.

Bug reports

Something sliced wrong? Email mail@prince.sh with a description of what happened, what you expected, and a screenshot or screen recording if you have one. The more specific the steps, the faster the fix.

Purchases & restore

In-app purchases are processed by Apple and tied to your Apple Account. If a purchase doesn't unlock, or you reinstall on a new device, open Settings → Restore Purchases inside the game while signed in to the Apple Account that bought it. Apple also keeps your purchase history for reference.

If a restore doesn't work, email us and include the Apple purchase receipt — never your Apple Account password.

Lost or missing progress

Progress, coins, blades, missions and trophies are saved locally on your device — there is no account or cloud sync. Deleting the app may delete your save, and progress can't be transferred between devices. If your save disappeared after an update and the app itself was never deleted, email mail@prince.sh and we'll help investigate — though we can't guarantee local data can be recovered.

What to expect

This is an independent game maintained by one developer; response times aren't guaranteed. Email us for help with bugs, purchases or privacy requests. Restorable purchases remain associated with your Apple Account regardless.